[OLD] Process a Return

Exchanges

If you need to exchange your item for a different size, please enter your order details in the section below to process a return. For exchanges, the customer is responsible for the cost of shipping the item to and from City Strength. Please enclose a return satchel so we can send out the exchanged item out to you.

Items must also be returned with the original packaging and tags intact or in reasonable condition

Shipping for exchange

To return your product, you should mail your product to:

City Strength Pty Ltd

PO Box 5325, Marrickville NSW 1475

Please do not send your item until you have an RA number emailed to you.

You will be responsible for paying for your own shipping costs for returning your item to us and back. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To request or check on the status of a return, please enter the details below: